t789 Privacy Policy

01 Who We Are

This Privacy Policy applies to the t789 platform, accessible at t789.one and via the t789 mobile app. t789 is an online betting and casino platform serving players in Bangladesh. When this policy refers to "t789", "we", "us", or "our", it means the t789 platform and the team responsible for operating it.

t789 is the data controller for the personal information collected through the platform. This means t789 determines the purposes and means of processing your personal data. If you have any questions about how t789 handles your data, you can contact us at [email protected].

This Privacy Policy should be read alongside the t789 Terms and Conditions, which govern your use of the platform. By registering on t789 or using the platform, you confirm that you have read and understood this Privacy Policy.

02 Data We Collect

t789 collects personal data from players in several ways — directly when you register or use the platform, automatically through your device and browser, and from third-party verification providers where required. The categories of data t789 collects include:

t789 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If you voluntarily provide such information — for example, when requesting a self-exclusion for health reasons — it will be used only for the stated purpose and handled with additional care.

03 How We Use Your Data

t789 uses the personal data we collect for the following purposes:

• Account management: To create and maintain your t789 account, verify your identity, and manage your account settings and preferences.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records for your t789 account.
• Identity and age verification: To confirm that you meet the minimum age requirement of 18 years and to comply with our obligations to prevent underage gambling.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to t789 accounts.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with your t789 account.
• Platform improvement: To analyse how players use t789 so we can improve the platform, fix bugs, and develop new features.
• Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support, in line with our commitments on the Responsible Gaming page.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — but only if you have opted in to receive such communications.

04 Legal Basis for Processing

t789 processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide the t789 service to you under the Terms and Conditions you agreed to at registration. This covers account management, transaction processing, and customer support.
• Legal obligation: t789 is required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: t789 processes some data based on our legitimate interests in operating a secure and fair platform, including fraud detection, security monitoring, and platform analytics.
• Consent: Where t789 relies on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Sharing Your Data

t789 does not sell, rent, or trade your personal data to third parties. However, t789 may share your data with the following categories of recipients where necessary to operate the platform:

• Payment processors: bKash, Nagad, Rocket, and other payment service providers receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC (Know Your Customer) services may receive your identity documents and personal details to verify your age and identity on behalf of t789.
• Technology providers: Cloud hosting, analytics, and platform infrastructure providers may process data on t789's behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
• Regulatory and law enforcement authorities: t789 may be required to disclose personal data to government authorities, regulators, or law enforcement agencies where required by law or in response to a valid legal request.
• Fraud prevention agencies: t789 may share data with fraud prevention and anti-money laundering agencies to protect the platform and its players.

All third parties who process data on behalf of t789 are required to handle that data securely and in accordance with applicable data protection laws. t789 does not permit third-party service providers to use your personal data for their own marketing or commercial purposes.

06 Payment Data

t789 takes the security of financial data seriously. When you make a deposit or withdrawal on t789 via bKash, Nagad, or Rocket, the transaction is processed through the payment provider's own secure systems. t789 does not store your full mobile banking credentials or PIN numbers.

t789 retains a record of your transaction history — including deposit amounts, withdrawal amounts, dates, and payment method references — for account management purposes and to comply with financial record-keeping requirements. This transaction data is stored securely and access is restricted to authorised t789 personnel.

07 Cookies and Tracking

t789 uses cookies and similar tracking technologies on the t789 website and app. Cookies are small text files stored on your device that help t789 recognise you, remember your preferences, and understand how you use the platform.

The types of cookies t789 uses include:

• Essential cookies: Required for the t789 platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
• Preference cookies: Remember your settings and preferences on t789, such as your preferred language or display settings.
• Analytics cookies: Help t789 understand how players navigate the platform so we can identify areas for improvement. Analytics data is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised account access on t789.

t789 does not use third-party advertising cookies or tracking pixels that follow your activity across unrelated websites. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your experience on t789.

08 Data Retention

t789 retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. The specific retention periods that apply to different categories of data are as follows:

• Account and identity data: Retained for the duration of your t789 account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Support communications: Retained for up to three years from the date of the communication, or longer if the communication relates to an ongoing dispute or investigation.
• Usage and analytics data: Typically retained in aggregated or anonymised form for up to two years.
• Marketing consent records: Retained for as long as you remain opted in, and for a reasonable period after opt-out to demonstrate compliance.

When personal data is no longer required, t789 will securely delete or anonymise it in accordance with our data retention procedures.

09 Your Rights

As a t789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact t789 support at [email protected].

10 Children's Privacy

t789 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on t789 or attempt to use the platform in any way.

If t789 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on t789, please contact us at [email protected] so we can investigate and take appropriate action.

11 Security Measures

t789 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the t789 platform.
• Encrypted storage of sensitive personal data and identity documents on t789 servers.
• Access controls that restrict t789 staff access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments of the t789 platform.
• Two-factor authentication options available to all t789 account holders.
• Automated monitoring systems that detect and alert on suspicious account activity.

While t789 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your t789 account secure — use a strong, unique password and never share your login credentials with anyone.

12 Changes to This Policy

t789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how t789 processes your personal data, we will notify you via email or an in-platform notification before the changes take effect. Your continued use of t789 after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page periodically to stay informed about how t789 protects your privacy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way t789 handles your personal data, please get in touch with the t789 support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly within the t789 platform and the t789 app

For questions about your account or responsible gaming tools, you can also visit our FAQ page or the Responsible Gaming page.